No telephone calls please



43 Chapel Street
Brierfield
Nelson BB9 5DE
Saturday, 30 May 2026


NHS Lancashire and South Cumbria ICB
Level 3, Christ Church Precinct
County Hall
Fishergate Hill
Preston PR1 8XB


 
Dear Sirs

Please will you tell me how and when to file a complaint about Riverside Family Practice? I have tried to write to the practice manager, but the response does not appear to me helpful.

Via the NHS website I asked this surgery,
Regarding, "The Doctor has stated today that we still have not had a response as yet regarding the sleep clinic referral dated 20/04/26. I'm sorry for the inconvenience this is causing you," (Josephine Batty, 27 May 2026 at 1518);; Why did Iqrah Ahmed tell me, on 24 April 2026 at 0906, ; "The sleep clinic have responded back to the GP with a few questions. We have tasked the GP to look into this and will then give you an update."; Who is 'The Doctor' (27.05.2026) and who is 'the GP' (24.04.2026)?

The response on 27 May 2026 was,
Dear Mr Moore,; We will have to wait until tomorrow to query the confusion. Sorry again for the inconvenience this is causing.; Thanks, ; Riverside Family Practice;
Despite reminders sent on 28 and 29 May 2026, I have still not received any substantive response.

Are you willing, able and allowed to help me in any way at all?

Yours faithfully
Thomas Moore (signature)
T Moore
Certificate of postal service

I, Thomas Moore, hereby certify that this day I served the person and/or organisation named above with the notice of which this is a true copy by posting it to the address shown by First Class post.
Date of posting: 01.06.2026
Time of posting: 2055
Place of posting: Brierfield
Signature: T Moore
Page 1 of 5

No telephone calls please



43 Chapel Street
Brierfield
Nelson BB9 5DE
Sunday, 3 May 2026


Olivia Fisher
Practice Manager
Riverside Family Practice
St Peter's Centre
Church Street
Burnley BB11 2DL


 
Dear Olivia Fisher

1 May 2026 9:50 am
AHMED, Iqrah (Miss)
Comment
E-mail sent to patient
Dear Mr Moore,; ; The referral team have asked the GP to provide more information regarding this referral, so we have arranged a telephone appointment on the 11th May. You will receive a call in the afternoon after 12pm to discuss this in more detail. ; ; ; Thanks, ; Riverside Family Practice; Sent on 01/05/2026 at 08:50
Email sent to: rfpburnley atornear broomleigh.com

Please will you tell me if you will accept and determine a written complaint about the surgery withholding medicine from me?

May I please point out that while your surgery is withholding medicine, which is unpleasant, your staff have no need to add insults to the injuries they are inflicting?

Should I receive no properly written and signed response withing five working days, I will take this to be your admission that as a poor and disabled victim of the Freemason religion, I do not qualify for fair, decent or honest treatment from the staff at Riverside Family Practice in Burnley.

Yours sincerely
Thomas Moore (signature)
T Moore
Page 2 of 5
No telephone calls please



43 Chapel Street
Brierfield
Nelson BB9 5DE
Wednesday, 27 May 2026


Olivia Fisher
Practice Manager
Riverside Family Practice
St Peter's Centre
Church Street
Burnley BB11 2DL


 
Dear Olivia Fisher

I refer to your undated letter that I received 20 May 2026. In common with others abusing me on behalf of Freemasonry, you do not identify the letters of mine to which you are apparently responding. One would hope for a much better service from a surgery that is supposed to be helping all its patients.

Your surgery and its staff made its Masonic hatred for me more than obvious when responding to my request, inter alia, of 24 April 2026, please will you make available to me the response or responses to the e-RS Letter about me dated 20 April 2026, with obfuscation.

When I asked, 3 May 2026, to be excused the requirement to attend your surgery in person, you sent me an appointment to attend in person.

I am suffering from hypertension, obesity and numerous sleep disorders. This is a toxic combination, but you do nothing, even withholding my most recent four-weekly prescription, which your staff claim they cannot send direct to a pharmacy and that I must collect it in person. It’s not very likely.

Worse, I notice you do not include my prospective complaints in my notes, presumably because there is far too much truth in my observations, and your doctors are ready to confirm the cause of my death with Natural Causes.

As usual for Freemason Flying Monkeys, the letter I sent you using Royal Mail’s Tracking service, gets somehow lost at one of their delivery offices. So, you wrote to me using Second Class post, at a cost of £0.91, but when I write to you, I have to pay for Special Delivery, costing £9.45. This system must surely work by the addressee being told they can refuse correspondence from me without a proper record, and telling Royal Mail staff

Page 3 of 5


they want to invoke that privilege.

Fairly obviously, your surgery discusses my affairs with people who have no proper role in my medical affairs.

I can, if you ask in writing, furnish further detail, but it seems pointless. If I do not hear from you properly, in writing, within 28 days, I will take that to mean you are not bothering yourselves with this letter.

Yours sincerely
Thomas Moore (signature)
T Moore
Certificate of postal service

I, Thomas Moore, hereby certify that this day I served the person and/or organisation named above with the notice of which this is a true copy by posting it to the address shown by handing to staff.
Date of posting: 27.05.2026
Time of posting: 1105
Place of posting: Riverside Family Practice, Burnley
Signature: T Moore
Page 4 of 5


by Olivia Fisher, practice Manager, Riverside Medical Practice, Burnley

Page 5 of 5



Sending an anonymous unsigned letter like this is clearly nasty. One is left to wonder, inter alia, who "I" is supposed to be, how many is a number of occasions, or even where The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 impose the alleged rule.

Unsigned letter Lancashire and South Cumbria Intergrated Care Board, dated 5 June 2026

Please click here to send me



email Email.

Or write to me at:
43 Chapel Street
Brierfield
Nelson BB9 5DE
Great Britain (UK)

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